At Makusa One, we want you to be completely satisfied with your purchase. If you encounter any issues with your order, please review our simple return policy below:

Eligibility: You can request a return or exchange within 7 days of receiving your product.

Condition: To be eligible, the item must be unworn, unwashed, and in the same condition that you received it, with all original tags attached.

Damaged Items: If you receive a defective or damaged product, please contact us immediately at +880179-4748312 or email [email protected]. We will arrange a replacement at no extra cost to you.

Process: To start a return, simply message us on WhatsApp or call our support team. Once the item is received and inspected, we will process your exchange or refund.

Shipping: For change-of-mind returns, the customer is responsible for the return shipping cost. Shipping costs are non-refundable.